Privacy Policy

Last updated: January 2025

1. Information We Collect

Pilates 360 collects the following information when you use our application:

• Account information: name, email address, phone number
• Booking information: class reservation history and attendance
• Payment information: processed securely through Stripe
• Package information: available credits and membership usage

2. How We Use Your Information

We use your information to:

• Manage your account and class bookings
• Process payments and manage your credit packages
• Send notifications about your reservations
• Improve our services and user experience
• Communicate with you about service changes

3. Information Sharing

We do not sell or share your personal information with third parties, except:

• Service providers necessary to operate the application (e.g., Stripe for payment processing)
• When required by law or to protect our rights

4. Data Security

We implement security measures to protect your personal information:

• Data encryption in transit and at rest
• Secure authentication with JWT tokens
• PCI-DSS compliant payment processing through Stripe
• Limited access to personal data for authorized personnel only

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request account deletion
• Withdraw consent for marketing communications
• Export your data

6. Data Retention

We retain your information while your account is active or as needed to provide services. If you request account deletion, we will delete or anonymize your personal information, except where required by law to retain it.

7. Cookies and Similar Technologies

We use local storage technologies to improve user experience, maintain your active session, and remember your preferences.

8. Children's Privacy

Our application is not directed to children under 13. We do not knowingly collect information from children under 13. If we discover that we have collected information from a child, we will delete it immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy in the application and updating the "last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: contacto@pilates360.com.mx
Website: https://pilates360.com.mx